Returns and Refunds Policy

Thank you for shopping at Eric Thorsen Gallery. If you are not entirely satisfied with your purchase, we’re here to help.

Before you return a product, please make sure that:

Conditions of return

Please document condition of item prior to return.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition,
the buyer is responsible for any loss in value.

Please contact us before you send the product:

By phone number: 406-8374366 or by email: info@ericthorsengallery.com

Returns can be sent to to:

Eric Thorsen Gallery

570 Electric Ave., Suite B

Bigfork, MT 59911

USA

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Eric Thorsen Gallery.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

 

 

How Do We Ship?

Generally, we ship with USPS or UPS. You can choose how quickly you want to receive your order. UPS, FedEx or USPS provide Ground, Next Day AM, Next Day, Next Day Saver, 2nd Day AM, 2nd Day and 3 Day selections. For those choices please contact the Gallery.

Where’s Your Stuff?

 We will email the tracking information as soon as your order ships.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: 406-837-4366

By email: info@ericthorsengallery.com